Shipping Policy

Shipping Policy

PROCESSING TIME

All orders are processed within 1–5 business days after payment has been successfully confirmed.

Please note that orders are not processed or shipped on weekends or U.S. holidays. Processing times may vary slightly during peak seasons, holidays, or periods of high order volume.

SHIPPING RATES & DELIVERY ESTIMATES

  • Shipping costs are calculated and displayed at checkout.
  • Standard shipping is available to customers worldwide.
  • Estimated delivery time is 8–15 business days after processing.
  • Delivery times are estimates and may vary depending on the destination, carrier delays, customs clearance, weather conditions, or other circumstances beyond our control.

Please note that selecting a shipping method does not guarantee an exact delivery date.

ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 48 hours for tracking information to become active and display movement.

If your tracking information has not updated after this period, please allow additional time for the carrier to scan and process your package.

CUSTOMS, DUTIES & TAXES

For international orders, customers may be responsible for applicable customs fees, import duties, taxes, or other charges imposed by the destination country.

These fees are not included in the product or shipping price unless otherwise stated and are the responsibility of the customer.

Feednewsly is not responsible for delays caused by customs processing.

LOST OR DELAYED SHIPMENTS

Once an order has been shipped, delivery is handled by the selected shipping carrier. Feednewsly is not responsible for delays caused by the carrier, customs, weather, or other circumstances beyond our control.

If your package appears to be delayed or missing, we recommend that you:

  • Check around your property and with household members.
  • Check with neighbors or your building’s reception area.
  • Review the latest tracking information.
  • Contact your local carrier for additional assistance.

If the carrier officially confirms in writing that your package has been lost, please contact us and provide the carrier’s confirmation so we can review the situation and assist you.

SHIPPING PROTECTION

If Shipping Protection is available and was purchased with your order, eligible lost shipments may qualify for a one-time replacement shipment.

Before requesting a replacement, customers must complete the steps above to locate the package.

Written confirmation from the carrier that the package has been lost may be required.

Important: If tracking information shows that a package was delivered, we generally cannot provide a replacement solely because the package cannot be located. Please first check with household members, neighbors, your building, and the local carrier.

ADDRESS ACCURACY

Please carefully review your shipping information before completing your purchase.

Feednewsly is not responsible for packages that are delayed, returned, or delivered incorrectly because of an incorrect or incomplete shipping address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.

CONTACT US

If you have questions about your order, shipping, tracking, or delivery, please contact our customer support team:

Email: contact@feednewsly.com

We’re always happy to help and will do our best to assist you with your order.